At the recent Zoomtopia event, the company touted its ability to power digital healthcare and financial services.
Zoom already integrates with popular electronic health record (EHR) systems, such as Epic. This allowed the company to quickly shift to telehealth at the start of COVID-19. People were comfortable using Zoom to video chat with family, friends, and co-workers, so the transition was fairly seamless when it came to delivering virtual care to patients via Zoom, Bill Shickolovich, the company’s CIO advisor of healthcare, said during a keynote address at the Zoomtopia event.
While doctors have returned to taking in-person visits, patients want to maintain some aspect of convenience with remote care. This means healthcare organizations must rethink how and why they’re offering care to patients. Some questions to consider, according to Shickolovich, is the visit needed for diagnostic purposes? Is it a follow-up? Is it a clinical assessment that can’t be virtualized? Is it a meeting with a care coordinator?
“We need to push digital transformation forward in healthcare. We need to consider the communication needs within the care continuum and determine where the opportunity is to enhance the engagement,” Heidi West, head of healthcare at Zoom, said during the keynote, which focused on Zoom’s vision for healthcare as the world adjusts to a new normal.
Continue reading: https://www.eweek.com/cloud/zoomtopia-2021/
Zoom already integrates with popular electronic health record (EHR) systems, such as Epic. This allowed the company to quickly shift to telehealth at the start of COVID-19. People were comfortable using Zoom to video chat with family, friends, and co-workers, so the transition was fairly seamless when it came to delivering virtual care to patients via Zoom, Bill Shickolovich, the company’s CIO advisor of healthcare, said during a keynote address at the Zoomtopia event.
While doctors have returned to taking in-person visits, patients want to maintain some aspect of convenience with remote care. This means healthcare organizations must rethink how and why they’re offering care to patients. Some questions to consider, according to Shickolovich, is the visit needed for diagnostic purposes? Is it a follow-up? Is it a clinical assessment that can’t be virtualized? Is it a meeting with a care coordinator?
“We need to push digital transformation forward in healthcare. We need to consider the communication needs within the care continuum and determine where the opportunity is to enhance the engagement,” Heidi West, head of healthcare at Zoom, said during the keynote, which focused on Zoom’s vision for healthcare as the world adjusts to a new normal.
Continue reading: https://www.eweek.com/cloud/zoomtopia-2021/
