MIT Sloan Management Review and BCG have assembled an international panel of AI experts that includes academics and practitioners to help us gain insights into how responsible artificial intelligence (RAI) is being implemented in organizations worldwide. This month’s question for our panelists: Should RAI be a top management agenda item at organizations across industries and geographies?1 Eighty-six percent of them (18 out of 21) agree or strongly agree that it should be. In aggregate, their replies offer a compelling rationale for top management to oversee RAI efforts. We distill and explain this rationale below.
We also conducted a global survey of more than 1,000 executives that generated similar findings: Eighty-two percent of managers in companies with at least $100 million in annual revenues agree or strongly agree that RAI should be part of their company’s top management agenda. Unfortunately, only half of the respondents in that same survey reported that RAI is in fact on their top management’s agenda — a dramatic gap between expectations and reality.
Below, we share some of the insights of our RAI panelists. Then, drawing on our panelist responses and our own experience working with RAI initiatives, we offer three practical steps toward making RAI a top management agenda item.
Reasons to Focus on Responsible AI
A strong majority of our panelists agree that RAI should be a top management concern. But their reasons — or what they chose to emphasize — represent two distinct sets of concerns. One set relates to how a company’s use of AI affects external stakeholders, such as customers and society, as part of its broader corporate strategy and social purpose. The other set is focused on internal stakeholders and regards the support of company leadership and management as vital to effective RAI efforts.
Continue reading: https://sloanreview.mit.edu/article/why-top-management-should-focus-on-responsible-ai/
We also conducted a global survey of more than 1,000 executives that generated similar findings: Eighty-two percent of managers in companies with at least $100 million in annual revenues agree or strongly agree that RAI should be part of their company’s top management agenda. Unfortunately, only half of the respondents in that same survey reported that RAI is in fact on their top management’s agenda — a dramatic gap between expectations and reality.
Below, we share some of the insights of our RAI panelists. Then, drawing on our panelist responses and our own experience working with RAI initiatives, we offer three practical steps toward making RAI a top management agenda item.
Reasons to Focus on Responsible AI
A strong majority of our panelists agree that RAI should be a top management concern. But their reasons — or what they chose to emphasize — represent two distinct sets of concerns. One set relates to how a company’s use of AI affects external stakeholders, such as customers and society, as part of its broader corporate strategy and social purpose. The other set is focused on internal stakeholders and regards the support of company leadership and management as vital to effective RAI efforts.
Continue reading: https://sloanreview.mit.edu/article/why-top-management-should-focus-on-responsible-ai/
