Brianna White

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Jul 30, 2019
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What does the future of artificial intelligence in the workplace look like for employee experience?
Over last few years, artificial intelligence (AI) has become a very significant part of business operations across all industries. It’s already making an impact as part of our daily lives, from appliances, voice assistants, search, surveillance, marketing, autonomous vehicles, video games, TVs, to large sporting events.
AI is the result of applying cognitive science techniques to emulate human intellect and artificially create something that performs tasks that only humans can perform, like reasoning, natural communication and problem-solving. It does this by leveraging machine learning technique by reading and analyzing large data sets to identify patterns, detect anomalies and make decisions with no human intervention.
In this ever-evolving market, AI has become super crucial for businesses to upscale workplace infrastructure and improve employee experience. According to Precedence Research, the AI market size is projected to surpass around $1,597.1 billion by 2030, and is expanding growth at a CAGR of 38.1% from 2022 to 2030.
Currently, AI is being used in the workplace to automate jobs that are repetitive or require a high degree of precision, like data entry or analysis. AI can also be used to make predictions about customer behavior or market trends.
In the future, AI is expected to increasingly be used to augment human workers, providing them with recommendations or suggestions based on the data that it has been programmed to analyze.
Today’s websites are capable of using AI to quickly detect potential customer intent in real-time based on interactions by the online visitor, and to show more engaging and personalized content to enhance the possibility of converting customers. As AI continues to develop, its capabilities in the workplace are expected to increase, making it an essential tool for businesses looking to stay ahead of the competition.
Continue reading: https://www.cmswire.com/employee-experience/whats-your-future-of-work-path-with-artificial-intelligence/
 

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