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Kathleen Martin

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Stuart Hughes is CIO and chief digital officer at Rolls-Royce, where he leads the team digital teams in the civil aerospace business. Rolls-Royce’s engines are used in fighter jets, business jets and more than 50 percent of long-haul planes. 
CIO’s Thor Olavsrud sat down with Hughes at IDG’s Edge Computing Summit to discuss how data collected from airplane engines is enabling Rolls-Royce’s customers to plan and execute better flights.
On how IoT and edge have changed how Rolls-Royce does business:
Our technology enables us to have a commercial model where the airplane owner actually pays per engine flying hour, so only pays for the time that the engine is in use.  And in exchange for that payment, Rolls-Royce covers all of the maintenance, all of the servicing and all of the warranty elements.  In effect, we sell power by the hour rather than airplane engines in that sense. 
On planning and executing a better flight:
A really important part of the innovation that my team in Singapore has been working on really closely with Singapore Airlines [is executing a more fuel-efficient flight]. 
We’ve created applications for the pilot and for the operations team that help them understand some of the strategies available to them.  And it’s a really big win, because if they can choose the right strategies, think about how they take off and how much thrust they’re using, think about the way they climb and think about the angle that they climb at, think about how they use wind better, think about how they basically optimize the engine, then there are two really big benefits.  There’s a reduction in fuel, so they’re paying less for fuel, they’re carrying less fuel.  And the other thing is, of course, we’re reducing CO2 in the atmosphere.
On personalizing service at the engine level:
A really significant change that happened in the time that I’ve been at Rolls-Royce,… [is] moving from treating everything the same, maybe replacing things that didn’t need replacing, maybe impacting the airlines and the customers by taking the engine off the wing too early, and thinking about it in a much more specific, individualized way. 
Continue reading: https://www.cio.com/article/304856/rolls-royce-cdio-stuart-hughes-on-leaning-into-iot.html
 
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