Brianna White

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Jul 30, 2019
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Christina Montgomery is chief privacy officer and vice president at IBM. In this role, Montgomery oversees IBM’s privacy program and directs all aspects of the company’s privacy policies. She also chairs IBM’s AI Ethics Board, a multi-disciplinary team responsible for the governance and decision-making process for AI ethics. In April 2022, Christina was appointed to serve on the U.S. Department of Commerce National AI Advisory Committee, a group of 27 top AI experts from across disciplines that will advise President Biden and the National AI Initiative Office on a range of issues related to AI.
We sat down with Montgomery to discuss how AI benefits us every day in ways we don’t often realize, her experience in developing ethical AI tools, and how AI can make communities healthier and more equitable. We also asked her why AI gets such a bad rap in pop culture—and how that might be about to change.  
Q: Can you give me an example of when AI is used in everyday life where the casual user might not notice? 
A: Artificial intelligence is all around us, from the speech recognition software in our smartphones to the automated stock trading systems within our global economy. IBM has a long history of leading in sophisticated AI systems and was ranked #1 in AI lifecycle software market share earlier this year. So, you likely use IBM’s AI technology without even realizing it. Another critical example of AI in everyday life is fraud detection.  If you’ve ever been contacted by your credit card company indicating they blocked a suspicious transaction, that transaction was likely identified through AI. Financial institutions and tech companies can use machine learning to spot suspicious transactions and logins, deploying special AI teams to train models to detect and alert customers of potential fraudulent activity.
Continue reading: https://www.uschamber.com/technology/how-to-make-ai-more-ethical-transparent-and-useful-for-everyone
 

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