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Brianna White

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Jul 30, 2019
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Implementing AI in marketing plays a major role in optimizing content for these personalized experiences. Virtual assistants, cognitive search, visual search, and other new AI capabilities work together to elevate the entire marketing experience.
People are accustomed to receiving personalized attention when they shop in brick-and-mortar stores. As a growing share of commerce moves online, artificial intelligence (AI) offers a unique opportunity to replicate the most personal aspects of the direct-to-consumer experience, with the added benefit for retailers of capturing every aspect of the interaction. This information helps chatbots improve personalization, provide solutions that best match the customer’s needs and deliver a positive impact to the bottom line.
Automating operations has become an essential aspect of a modern marketing organization and adding AI to the solutions mix takes team performance and customer experience to a new level. From bots to virtual assistants and other innovative new uses, AI in marketing improves a company’s ability to scale and significantly reinforces its marketing strategy and infrastructure. By infusing their marketing programs with AI, companies are able to give customers exactly what they want while addressing key business challenges such as standing out from the competition, improving loyalty, maximizing effectiveness, and improving the company’s ability to respond to new market trends or customer demands.
Continue reading: https://aithority.com/machine-learning/five-ways-to-leverage-ai-in-marketing-a-direct-to-consumer-approach/
 

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