As we approach the close of 2023, it's surprising to see that some Managed Service Providers (MSPs) are still operating as if it's 2013. They are hesitant to embrace advancements like Software-as-a-Service (SaaS), cybersecurity measures, and automation processes that could significantly benefit their operations and their clients.
This reluctance could potentially lead to MSPs lagging behind, warns @Kevin O'Loughlin, CEO of Nostra, an MSP based in Ireland and a member of the CompTIA board of directors. The time is ripe for MSPs to dive into the latest technological solutions, business models, and customer expectations to ensure their businesses are primed for sustained success.
This reluctance could potentially lead to MSPs lagging behind, warns @Kevin O'Loughlin, CEO of Nostra, an MSP based in Ireland and a member of the CompTIA board of directors. The time is ripe for MSPs to dive into the latest technological solutions, business models, and customer expectations to ensure their businesses are primed for sustained success.
Cybersecurity, Automation, SaaS Are Key to MSP Success in 2024 and Beyond
As IT environments get more virtual and more complicated—and customers expect more—MSPs need to ensure they’re agile and evolving to meet changing market dynamics.
connect.comptia.org