Conversational AI is Beneficial to B2B Teams

[Brianna White]

Conversational AI is one of the latest developments of Artificial Intelligence (AI). It uses AI capabilities to produce solutions that will offer human-like interactions between humans and machines. Conversational AI can recognize human speech and text. It is knowledgeable in several languages and converses in any language it recognizes. It can understand the intent of human speech and respond accordingly by making appropriate additions to the conversation. Conversational AI can converse very effectively with humans. The conversational design keeps the conversation between the machine and the human flowing. The best conversational AI platforms make it extremely difficult to distinguish between human speech and AI speech.
Best Examples of Conversational AI 

• Siri

Siri is a Conversational AI that was developed to be a virtual assistant for Apple Inc. Siri is a part of iOS, watchOS, tvOS, macOS and iPadOS operating systems. It is an excellent and intelligent example of Conversational AI.

• Cortana

Cortana is a Conversational AI of Microsoft. It is a cloud-based personal assistant. Cortana can be used in Windows 10 operating system and Microsoft’s 365 suite of products from version 2004 and later.

• Alexa

Alexa is a cloud-based voice service of Amazon. It can be accessed through Amazon Echo and all Amazon apps. Alexa is widely known to control home systems by using voice commands. It can do several tasks simultaneously.

• Google Assistant

Google Assistant, as the name suggests, is developed by Google. It is used on mobile devices and smart home devices. Google Assistant can engage in two-way conversations very smoothly, making it an excellent example of Conversational AI.
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