While there have been many papers and just as many discussions about the value that artificial intelligence can bring to the digital workplace, there has been less discussion about whether enterprises should use AI, and even less as to whether workers can genuinely work with it.
AI Working With Enterprise Workers
While a lot of the coverage AI receives in the media looks to the positives of AI — unless, of course, that coverage is about the possibility that AI will result in the suppression of jobs — there is also recent research from MIT that questions whether humans are capable of working with AI or not. A recent article by Kylie Foy from the MIT Lincoln Laboratory argues that while AI programs have far surpassed the best players in the world in games that are generally considered essentially human, humans didn’t appear to enjoy playing, or collaborating, with AI.
In the study, Foy explained, MIT Lincoln Laboratory researchers sought to find out how well humans could play the cooperative card game Hanabi with an advanced AI model trained to excel at playing with teammates it has never met before. In the game not only were the scores no better with the AI teammate than with the rule-based agent, but humans consistently hated playing with their AI teammate. They found it to be unpredictable, unreliable, and untrustworthy, and felt negatively even when the team scored well.
Continue reading: https://www.reworked.co/digital-workplace/can-enterprise-workers-really-work-well-with-ai/
AI Working With Enterprise Workers
While a lot of the coverage AI receives in the media looks to the positives of AI — unless, of course, that coverage is about the possibility that AI will result in the suppression of jobs — there is also recent research from MIT that questions whether humans are capable of working with AI or not. A recent article by Kylie Foy from the MIT Lincoln Laboratory argues that while AI programs have far surpassed the best players in the world in games that are generally considered essentially human, humans didn’t appear to enjoy playing, or collaborating, with AI.
In the study, Foy explained, MIT Lincoln Laboratory researchers sought to find out how well humans could play the cooperative card game Hanabi with an advanced AI model trained to excel at playing with teammates it has never met before. In the game not only were the scores no better with the AI teammate than with the rule-based agent, but humans consistently hated playing with their AI teammate. They found it to be unpredictable, unreliable, and untrustworthy, and felt negatively even when the team scored well.
Continue reading: https://www.reworked.co/digital-workplace/can-enterprise-workers-really-work-well-with-ai/
