Whether your organization is just starting to explore the possibilities of AI or you’re already looking to expand its applications, here’s why a human-focused strategy will help ensure success
Many companies are adopting artificial intelligence (AI) to drive strategic decisions or introduce new business models. According to a global McKinsey study, 56 percent of all respondents report AI adoption in at least one function in 2021, up from 50 percent in the previous year.
Whether your company is just getting started in its AI journey or you are leveraging it across multiple business functions, there are numerous competitive advantages to gain from improved employee experience, deeper customer insight, and enhanced business functions.
Human-first AI
Many companies starting out in AI make the mistake of focusing too early on which AI technologies to use or which data to collect. In reality, your people are the key to a successful AI program. The people in your business must understand the KPIs that are important and how to collect the right kind of data. Using this, data scientists can make use of AI tools to provide business insights and predictions.
One of AI's biggest challenges today is the potential for systems to introduce bias because the teams that built them were not sufficiently diverse. AI systems rely on data and inputs and diverse AI teams are necessary to avoid bias.
Create a well-rounded team that includes members with diverse backgrounds and leverage data from various groups and sources to ensure your models perform well externally. Ethics and monitoring must remain top of mind as this technology continues to evolve.
Continue reading: https://enterprisersproject.com/article/2022/7/artificial-intelligence-how-stay-competitive
Many companies are adopting artificial intelligence (AI) to drive strategic decisions or introduce new business models. According to a global McKinsey study, 56 percent of all respondents report AI adoption in at least one function in 2021, up from 50 percent in the previous year.
Whether your company is just getting started in its AI journey or you are leveraging it across multiple business functions, there are numerous competitive advantages to gain from improved employee experience, deeper customer insight, and enhanced business functions.
Human-first AI
Many companies starting out in AI make the mistake of focusing too early on which AI technologies to use or which data to collect. In reality, your people are the key to a successful AI program. The people in your business must understand the KPIs that are important and how to collect the right kind of data. Using this, data scientists can make use of AI tools to provide business insights and predictions.
One of AI's biggest challenges today is the potential for systems to introduce bias because the teams that built them were not sufficiently diverse. AI systems rely on data and inputs and diverse AI teams are necessary to avoid bias.
Create a well-rounded team that includes members with diverse backgrounds and leverage data from various groups and sources to ensure your models perform well externally. Ethics and monitoring must remain top of mind as this technology continues to evolve.
Continue reading: https://enterprisersproject.com/article/2022/7/artificial-intelligence-how-stay-competitive
