In today’s world, people rely on technology to simplify and assist with many aspects of their lives. This can range from carefully curated feeds on social media apps to your favorite digital assistant in charge of your smart home devices. The technology of modern society has advanced day-to-day activities and allowed people to be more efficient.
As someone who doesn’t love to vacuum, I am very thankful for my iRobot Roomba. I’m also someone who enjoys the ability to use a chatbot to get a simple question answered in a quick fashion, while not having to wait in a queue to speak to someone live. This is where society utilizes artificial intelligence (AI) to its fullest potential when it comes to products and customer communications. In one McKinsey survey, only about half of respondents report using AI in at least one business function. This makes the field of AI poised for growth – and still somewhat new for many leaders.
How To Use AI For Maximum Efficiency
One prediction for AI sees it powering 95% of all customer interactions by 2025. It is perfect for lower level repetitive or routine tasks. You already see the integration of call or chatbots by companies that rely on them to handle customer issues with automated responses before directing them to a human customer service associate for more difficult matters.
Continue reading:
https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2022/02/16/artificial-intelligence-and-customer-communications/?sh=45a1fd834914
As someone who doesn’t love to vacuum, I am very thankful for my iRobot Roomba. I’m also someone who enjoys the ability to use a chatbot to get a simple question answered in a quick fashion, while not having to wait in a queue to speak to someone live. This is where society utilizes artificial intelligence (AI) to its fullest potential when it comes to products and customer communications. In one McKinsey survey, only about half of respondents report using AI in at least one business function. This makes the field of AI poised for growth – and still somewhat new for many leaders.
How To Use AI For Maximum Efficiency
One prediction for AI sees it powering 95% of all customer interactions by 2025. It is perfect for lower level repetitive or routine tasks. You already see the integration of call or chatbots by companies that rely on them to handle customer issues with automated responses before directing them to a human customer service associate for more difficult matters.
Continue reading:
https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2022/02/16/artificial-intelligence-and-customer-communications/?sh=45a1fd834914
