The use of artificial intelligence (AI) has led to a variety of positive outcomes in human resources (HR) departments.
AI helps HR professionals stay on top of trends, understand employee sentiment, streamline the acquisition of talent, and detect indications of career disgruntlement or imminent departure.
The Need For AI In HR
AI helps HR professionals stay on top of trends, understand employee sentiment, streamline the acquisition of talent, and detect indications of career disgruntlement or imminent departure.
The Need For AI In HR
- Fewer HR personnel are being asked to cover a larger number of employees.
- Workforces have become increasingly dispersed and no longer right under the watchful eye of HR.
- There are many disparate systems offering data and potential inputs with regard to employee behaviors. It takes AI to pull these all together and provide sensible insight in a timely manner.
[/LIST=1]
AI HR Use Cases
The use cases for AI-based HR include:- Background checks: AI can improve the speed and accuracy of background checks. It can note red flags on resumes and spot indications of falsehood that might otherwise be missed.
- Detection of anomalies: With so many working from home, AI can look beyond simple indicators of who is logged in and who is not. It can spot regular work patterns and anomalies that may mean someone is avoiding work or trying to escape detection.
- Switch from generic to personalized communication: Traditional HR bulletins to all personnel can be transformed via AI. Perhaps the bulletin only needs to go to specific sets of employees. Including the person’s name, position, and other personalization features increases the likelihood of response and engagement.
- Risk management: HR can make use of AI algorithms to determine key personnel who may be at risk of leaving, being headhunted, or need a more defined career path.
